Credit notes are only given if the instructor cancels a lesson, not if a client is unable to attend a lesson for reasons including illness and holidays. Giving refunds would increase the cost of the classes for everyone.
A limited number of Pay Per Class sessions may be available to people working on a shift basis at a cost of £10 per session. Please contact us for more information.
3 weeks notice is required if you no longer wish to keep your place on a course. Notice within this period will incur an administration charge of £10.
If payment for a course is not received by the specified date then your place on the course may be cancelled and you may incur an administration charge.
It is possible to attend another session if you are unable to attend your normal class. Please contact us for details.
Any private lesson, which is cancelled less than 24 hours before it is due to take place, will be charged at 50% of the cost of the session.